Pending Card Transactions
Your Available Expenses queue in Concur lists e-receipts, expenses you entered manually via your Concur mobile app, and most commonly, University credit card transactions that you have not yet added to an expense report. When you use your University credit card to book travel in Concur or with the University's travel management company, itineraries or e-receipts may appear in your list of Available Expenses before the corresponding University credit card charge has arrived.
This icon in the Source column of your Available Expenses list indicates that an expense is a University credit card transaction:
When this icon is not present, the expense is usually an itinerary or an e-receipt. (See the Car Rental expense in the screenshot below.)
If you add an itinerary or e-receipt to an expense report before the corresponding University credit card charge has been imported, you may inadvertently be reimbursed for a transaction that was already paid for on your University credit card.
The Pending Card Transaction payment type in Concur helps to prevent these accidental reimbursements. When you have an itinerary or an e-receipt for travel that was booked with or paid for on the university credit card linked to your Concur profile, the expense will show up with “Pending Card Transaction” as the payment type.
Pending Card Transactions cannot be submitted. You should:
- Wait for the corresponding University credit card transaction to arrive, or
- Change the payment type dropdown to Cash/Out-Of-Pocket, remembering that you should only do this for transactions that were actually paid for out-of-pocket, or
- Delete the itinerary or e-receipt.
If you are unsure how to proceed with your expense report, contact the Financial Service Center at (609) 258-3080 during University business hours or email firstname.lastname@example.org.