Services We Provide

Consultative Services

Susan Godfrey, travel program coordinator at Princeton University, provides the following consultative services for groups:

  • Pre-planning guidance, program design, logistics planning, and best practice recommendations
  • Budget development and payment planning
  • Development of travel support models that assure a seamless process for guest groups booking their own reservations

Sourcing & Supplier Negotiations

  • A broad network of domestic and international suppliers including destination management companies (DMCs), in-country tour operators, “fixers,” ground transportation, guides, and other specialty travel suppliers
  • Group procurement and site selection services offering comprehensive presentations of housing and event options, and summary of bids submitted
  • Rate and amenity negotiation
  • Contract review to ensure program value and reduce financial and legal exposure
  • Supplier communications management

Transactional Support

  • Stephanie Shores, group travel agent with World Travel, manages all groups and coordinates the bookings and payments for air, car, hotel, and ground transportation reservations. She also coordinates arrival/departure reports, rooming lists, group detail report, and oversees air ticketing and ticket changes.
  • World Travel agents provide 24/7 agency support for all groups booked through the travel program.

Group Air

Groups of 10 or more traveling to the same destination qualify for group air, which offers the following advantages:

  • The ability to hold airline seats without travelers’ names
  • Pricing negotiation or fare matching on group air tickets
  • Waiver of group deposits (for certain airlines)
  • Name changes on unused tickets
  • Waived or reduced name change fees and utilization penalties
  • Access to airline preferred accounts desk