Emergency Support

What You Should Know

We all hope that travel will go as planned. In the event of travel emergencies such as accidents or health issues, unstable political conditions, theft, or other situations in which you feel at risk, contact help immediately.

In the U.S. call 911.

For local equivalents of international 911 numbers

International SOS Assistance (ISOS)

ISOS provides international medical, security, and travel assistance to Princeton faculty, staff, and students. ISOS is the world's largest medical and security assistance company with more than 3,000 professionals in 24-hour assistance centers, international clinics, and remote-site medical facilities across five continents.

International SOS recommends that in the event of an emergency you contact the closest lead assistance center:

If calling from the US, Mexico, Central or South America:
Philadelphia, PA
24 hours: (215) 942-8226 
Toll free from the US: (800) 523-6586
Toll free from Canada: (800) 441-4767

If calling from Europe, Russia, Africa, or the Middle East:
London, England
24 hours: 44-20-8762-8008

If calling from Asia, Australia or the Pacific Rim:
24 hours: 65-6338-7800

Additional Assistance

  • Call Carlson Wagonlit Travel for travel logistics help at (866) 640-3294.
  • Report incidents to Princeton University’s Department of Public Safety’s 24/7 on-call office at (609) 258-1000.